1. Introduction
MonkeyTravel ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the "Service").
Please read this Privacy Policy carefully. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Account Information: Email address, name, and profile picture when you create an account
- Travel Preferences: Your travel style preferences, budget preferences, and destination interests based on your swipe interactions
- Trip Data: Destinations, dates, itineraries, and trip plans you create
- Communication Data: Messages and feedback you send to us
2.2 Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App features used, time spent, interactions with the Service
- Location Data: General location information to provide relevant travel recommendations (only with your consent)
- Log Data: IP address, browser type, access times, and referring URLs
3. How We Use Your Information
We use the collected information to:
- Provide, maintain, and improve our Service
- Generate personalized AI-powered travel itineraries
- Learn your travel preferences to provide better recommendations
- Enable collaborative trip planning features
- Send you updates about our Service (with your consent)
- Respond to your comments, questions, and support requests
- Monitor and analyze usage patterns and trends
- Detect, prevent, and address technical issues and fraud
4. Data Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: Third-party vendors who assist in operating our Service (hosting, analytics, AI processing)
- Collaborative Features: With other users you choose to share trips with
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
We do not sell your personal information to third parties.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your activity on our Service. You can manage your cookie preferences at any time through our cookie settings banner or by clicking "Cookie Settings" in the footer.
Types of Cookies We Use:
- Essential Cookies: Required for the Service to function (authentication, session management). These cannot be disabled.
- Analytics Cookies: Help us understand how visitors use our Service. Requires your consent.
- Session Recording: Records your browsing sessions to help us improve the user experience. Requires your explicit consent.
- Marketing Cookies: Used for affiliate tracking and measuring marketing effectiveness. Requires your consent.
6. Third-Party Services
Our Service integrates with the following third-party services. Each service has its own privacy policy.
6.1 Core Services
- Google (Gemini AI): For generating personalized travel itineraries. Privacy Policy
- Supabase: For authentication and data storage (hosted in the EU). Privacy Policy
- Vercel: For hosting and content delivery. Privacy Policy
6.2 Analytics and Error Tracking
These services require your consent (except essential error tracking):
- PostHog: Analytics, feature flags, and A/B testing. May include session replay if you consent. Privacy Policy
- Google Analytics 4: Website analytics and user behavior tracking. Privacy Policy
- Sentry: Error tracking and performance monitoring. May include session replay if you consent. Privacy Policy
6.3 Affiliate Partners
- Travelpayouts: Travel affiliate program for flight and hotel recommendations. Privacy Policy
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Specific retention periods:
- Account Data: Retained until you delete your account
- Trip Data: Retained until you delete your account or the specific trip
- Analytics Data: Anonymized after 26 months
- Session Recordings: Automatically deleted after 30 days
- Error Logs: Retained for 90 days for debugging purposes
You may request deletion of your account and associated data at any time through your profile settings or by contacting us at privacy@monkeytravel.app.
8. Your Rights and Choices (GDPR)
Under the General Data Protection Regulation (GDPR) and similar laws, you have the following rights:
- Access (Art. 15): Request a copy of your personal data
- Correction (Art. 16): Request correction of inaccurate data
- Deletion (Art. 17): Request deletion of your personal data ("Right to be Forgotten")
- Portability (Art. 20): Export your data in a machine-readable format via your profile settings
- Restrict Processing (Art. 18): Request limitation of data processing
- Object (Art. 21): Object to processing based on legitimate interests
- Withdraw Consent (Art. 7): Withdraw consent at any time via cookie settings
To exercise these rights, use the "Export My Data" button in your profile settings, or contact us at privacy@monkeytravel.app. We will respond within 30 days.
9. Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
10. Children's Privacy
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@monkeytravel.app, and we will delete such information.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to the transfer of your information to these countries.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
13. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@monkeytravel.app
- Website: monkeytravel.app